Who uses the services of the PBS?
Students of all faculties, men and women, irrespective of their age.
With which problems can I come to the PBS?
Basically with all kinds of problems. If a matter is conceived as a problem this alone is a reason for doing something about it. If your own resources are not sufficient, it is sensible to look for help. Lack of self-confidence, having no partner, having difficulties with your partner, depression, difficulties with your family, friends, professors, etc., addictions, grief, fears, panic … there’s a long list. As already stated: if something becomes a problem, the PBS will try to help you, irrespective of how small and trivial your problem may seem to be compared to the problems of others. Our experience has shown that students’ problems differ in many respects to everyday problems.
How many students use the services of the PBS per year?
Around 1000 students on average.
Is psychological counselling free of charge?
Psychological counselling is free of charge, as the PBS is largely financed through social contributions.
Which universities does the PBS serve?
The PBS serves Karlsruhe University, the University of Education, the Universities of Applied Sciences (Karlsruhe and Pforzheim), the University of Design and the University of Music.
Which methods does the PBS apply?
As a counselling service the PBS can adapt psychological and therapeutic methods to the wishes of the clients. Our staff is trained in different therapeutic fields: client-centred therapy (conversation therapy), behaviour therapy, psychodrama, creative therapy, hypnotherapy.
What is the duration of a conversation?
A conversation usually takes 45-50 minutes. Groups and conversations for couples and families take 1 1/2 to 2 hours. Under special circumstances and if desired the sessions might take longer; this will be arranged between you and our staff.
Are there alternatives to the PBS?
There are always alternatives. There are several counselling institutions and psychotherapists in Karlsruhe. The PBS, however, is adapted to the needs of students, is free of charge and, in contrast to other psychotherapists, there is no waiting time. The PBS can also provide you with information about other counselling institutions, therapy offers, etc.
I would prefer to talk to a man/woman. Is that possible?
Currently the PBS team consists of two men and four women. We will be happy to fulfil your wishes.
Is there data privacy protection?
The PBS practices absolute data protection as psychologists are bound to professional discretion. Personal information is not given out to third parties – not even to relatives. All information is secured and locked. Only you can release us from professional discretion if necessary. There are, however, cases where psychologists have to abandon professional discretion. In case of immediate danger to your own life or the life of someone else, or if they have to appear in court – psychologists do not have the right to refuse to give evidence.
What is the difference between counselling and psychotherapy?
This question needs a longer discussion. In short: counselling does not last as long as therapy, is more based on problems and actions and your own initiative is required. Counselling and therapy basically differ more in form than in content.
How often do I have to come to the PBS?
This depends on your concerns. During the first session we will find out which possibilities you have. Usually there will be one appointment per week, the number of sessions varies.
Isn’t it better to solve one’s problems with the help of friends or relatives?
Of course, if that is possible. Many people use their social contacts very effectively when it comes to problem solving. Only if these resources are not sufficient (or are not there at all) counselling becomes necessary.